The International Organization for Standardization (ISO) is the one that invented it ISO 9001 Quality management system. Businesses all across the world utilize it to enhance their operations. It concerns work management and is not a product standard. Any kind of business, including manufacturing, services, and government, can use it. It lays forth precise procedures and standards for carrying out tasks correctly. It assists businesses in ensuring that their work satisfies legal and customer criteria. It mandates that businesses document and adhere to their procedures. It requests that businesses evaluate their work and make necessary improvements. It promotes making decisions based on information and facts. Verifying the dependability of outside services and supply is necessary. It outlines how to avoid errors and deal with issues when they arise. It requests routine assessments, known as internal audits, to determine whether everything is operating smoothly. It involves maintaining documentation to demonstrate what was done and why and emphasizes internal communication inside the organization. It also entails making plans for any hazards or modifications to the company and frequently serves as the foundation for other management systems (such as safety or the environment).